Investors/ Loan and Business Account Servicing

Quantum's Loan Servicing department operates with a goal to provide best-in-class execution over the life of the loan and business accounts. Quantum's highly skilled professionals have an abundance of industry experience, which enables it to provide the exceptional service expected from its investors.

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Quantum provides an all-inclusive suite of servicing offerings, including:
  • New portfolio and loan and business account restructure boarding
  • Accurate and timely application of payments
  • Comprehensive tax research on performing and non-performing assets
  • Handle necessary insurance related tasks for new and existing loans and accounts
  • Perform property preservation activities, such as inspections, valuations, and asset preservation
  • Provide payoff statements, statement of mortgage and/or account balance and pay histories, upon request
  • Lien release processing
  • Robust investor reporting provided within investor required timeframes
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